2011 Privacy Chutzpah Award? Using a webcam to spy on customers

The award goes to Aaron’s rental for allegedly renting PC’s and then using its webcam and keylogger to spy on customers. Couple finds out when employee shows up at their home with a webcam photo of them. They call the police. Law enforcement confirmed that the product permitted the company to routinely take webcam photos, screenshots, and log the keystrokes of its customers without their knowledge or consent. A class action lawsuit has now been filed.

Who at Aaron’s thought of this? What was the purpose? This just amazes me.



About infoguardianangel
The consumer and corporate information guardian angel. Cybersecurity and privacy advice for my clients (and anyone else who cares about protecting their data or their companies).

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